Where Do I Buy Tickets?
To purchase tickets for an upcoming event please visit www.ticketmaster.com
The Santander Arena Box Office is temporarily closed. The Box Office will be closed certain weeks while we work to re-open our venue. Check back for updated event info and Box Office updates.
Where is Will Call?
There is a will call window at both the arena and theater box offices. Will Call allows patrons to pick their tickets up the night of the event at the box office. Will Call is usually used when purchasing tickets over the internet or if you need to leave tickets for family, friends or associates.
When Do Doors Open?
Doors will open one hour prior to the event time. Please be aware that event dates and times are subject to change at any time, so check back to our site often for updates on any special rules or regulations that may have been put in place for specific events. Please check the individual event information on the event calendar for updates. Click Here for the calendar of events.
Can I Bring a Camera?
Professional cameras (professional = having a removable lens) and audio/video recording are strictly prohibited in the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena for all events. This includes GoPros and Mirrorless DSLR’s. Exceptions to this include properly credentialed press by the artists, media, and those approved to photograph directly from the artist/artist management. Our house photographer will be present at nearly every event and we will provide a gallery of images on Facebook and our website for your enjoyment after the shows.
Can I Bring Food with Me?
Outside food and beverage is prohibited at the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena. Please do not bring any bottles of water/juice/soda or any alcoholic beverage of any kind. All patrons found bringing outside food and beverage into the arena will be asked to return it to their vehicle or dispose of it in the trash.
Where Can I Smoke?
Smoking is strictly prohibited in the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena. There is a designated smoking section located outside of each building. Access to this area is through the exit doors located behind section 111 on the concourse level. Smoking is also restricted in the Santander Performing Arts Center. Patrons are permitted to exit the theater and smoke outside by the 6th street entrance and then regain entry to the theater with a valid event ticket.
**Reminder: Smoking in the facilities is strictly prohibited. Patrons found violating this policy are subject to ejection from the building and will not be allowed re-entry to the event.
What Can’t I Bring?
The following items are prohibited at our facilities (Rules Subject to Change per Artist Request):
- Guns, knives, or weapons of any kind
- Outside food and beverage
- Laser pointers
- Glowsticks
- Clothing or Accessories with Spikes or Sharp Objects
- Bags larger than 14″ x 16″
- Backpacks of any kind
- Recording devices (audio or video)
- Professional Cameras/GoPros/Mirrorless DSLRs
*All patrons are subject to search
What If I Lost Something?
If you believe you have lost a possession at the Santander Performing Arts Center, please call 610-898-7229 to see if it is in the lost and found. Please note that the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena are not responsible for lost possessions.
Can’t find what you are looking for?
Santander Arena
Santander Performing Arts Center

Santander Arena
700 Penn Street
Reading, PA 19602
Box Office
Please call 610-898-7229 for updated hours.
Santander Performing Arts Center
136 North 6th Street
Reading, PA 19601
SPAC Box Office
Open day of show 3 hours before show start time.